Automated Attendant

 

 

22-02-01          Incoming Call Trunk Setup

                                   

                                    1 = VRS (Second Dial tone if no VRS is installed) This is assigned per Trunk per Night Mode

 

 

25-02-01          VRS/DISA VRS Message

 

                                    This is assigned per Trunk per Night Mode 1 = VRS (Secondary Data is VRS messages 1~48)

 

 

25-06-01          VRS/DISA One Digit Code Setup (Next AA message Assignment)

 

                                    This is programmed per AA message 1~48

 

                                    In phone programming the AA message is labeled “Guidance”.

 

                                    This is used to set one digit dialing to another AA message.

 

                                    If you do this then you can not dial an extension in that range.

 

 

25-06-02          VRS/DISA One Digit Code Setup (Destination Number)

 

                                    This is programmed per AA message 1~48

 

                                    In phone programming the AA message is labeled “Guidance”.

 

                                    If the received digit is programmed in 25-06-01 for the same AA then this block is not used.

 

                                    This is used to set a one key dial to an Extension/Pilot number.

 

 

21-01-02          Intercom Interdigit Timer

                                    0~64800 seconds

 

                                    This affects the amount of time you have to dial, in-between digits, when calling in.

 

25-03-01          VRS Transfer Ring Group w/Incorrect dialing

 

                                    0 = Disconnect

                                    1~100 = Ring Groups 1~100

                                    101 = Flash VM (In-Mail)

                                    102 = In Skin VM (Normal VM)

                                    103 = Centralized VM

 

                                    This affects if you dial something incorrect or you do not dial at all

 

 

25-07-01          VRS/DISA Dial Tone Time

 

                                    0~64800 seconds

 

                                    This is the amount of time that the caller will site and wait when they do not dial anything after being answered by the VRS.

 

 

25-04-01          VRS/DISA Transfer ring Group with No Answer/Busy

 

                                    0 = Disconnect

                                    1~100 = Ring Groups 1~100

                                    101 = Flash VM (In-Mail)

                                    102 = In Skin VM (Normal VM)

                                    103 = Centralized VM

                                   

                                    This is programmed per trunk per night mode

 

25-07-02          VRS/DISA No Answer Time

 

                                    0~64800 seconds

 

                                    This is the timer that it rings the station for before following:  25-04-01

 

                                    If set to 0 and you are transferred to a station and it rings it will not overflow

 

                                    If set to 0 and the station is busy the caller will get a busy

  

25-07-03          Disconnect after VRS/DISA re-transfer to Ring Group

 

                                    0~64800 seconds

 

                                    This is the timer that decides how long it will ring a Ring group for before disconnecting if it overflows From 25-04-01

 

 25-05-01          VRS/DISA Error Message Assignment

 

                                    0 = No setting and when dialing incorrect caller hears busy and gets dropped

                                    1~48 = AA messages 1~48 and when dialing incorrect the caller routed to this message

  

11-10-20          VRS Record/Erase message code

 

                                    Default code is 616

 

 20-07-13          VRS Record for Class of Service

                                   

                                    Per class of service Allow or Deny the ability to Record/Delete the messages

 

20-06-01          Assigns extensions to a class of service.