This
cheat sheet for the most part came directly from NEC’s website, however after
this last job in Atlanta there are some things that have been learned. This is
to get everyone up to speed.
Basic In-Mail
Programming
Note:
After you set the IPK II’ IP address, subnet mask and do a system reset; Start
the In-mail programming first before the rest of the switch, there were some
things that needed to be at default to make the programming work.
NOTE:
Each section is progressive and requires the previous section be programmed
before it will work.
1.
Basic Function and Mailboxes for 101-111 without Main Greeting
47-01-01
Set to
In-Mail, requires KSU reset.
47-01-17
Set
first port of In-Mail to 25. (If port 25 is going to be used by a card you can
assign it to any port above 25 just as long
as it is the leading port for a free slot you are assigning it to)
10-09-01
Verify
at least one resource is set to ICM/TRK or Common.
11-07-01 Set TEL Group Pilot 2 to 200.
NOTE:
Never use group 1 as this is the default group for all extensions.
15-02-26 Set button to VM (1) to duplicate Electra Elite
IPK Message button. (‘Voicemail Key’ is
what this should be assigned to)
The next four items have
to be done over the desk set or PC Pro. Web pro will NOT allow you to program
these (flaw in NEC’s web pro that has not been fixed yet). The ports that do
not have a card assigned to them will not appear in the drop down menu.
15-03-01
Set
extension 125-128 to DP.
15-03-03
Set
extension 125-128 to Special.
The next two are
assigned by port assignment. This MUST correspond to what you
programmed in 47-1-17. You will be assigning these to port’s 125~12X
(really Port 25~28) as per example below.
16-02-01
Put
125-128 in Group 2.
16-02-02
Assign
priorities 1-4 to 125-128.
16-01-01
Set
Group 2 name to VM Hunt.
16-01-04
Set
Group 2 to Circular.
16-01-10
Set
Group 2 to Busy/No Answer.
45-01-01
Set to
Group 2.
47-02-01
Enable
mailboxes 1-10. Check all mailboxes are enabled because you will see that some
aren’t enabled, or named.
47-02-02
Assign
extension numbers 101-111 to mailboxes 1-10.
47-02-12 Assign Mailbox 1 (ext. 101) as System
Administrator.
Press the Message key and you should get a
greeting from In-mail, if not start over!
2.
Main Greeting without Dial Capability
47-07-01
Set
Routing Mailbox 1 to active Yes (1).
47-07-02
Set
Routing Mailbox 1 to type Call Route (1).
22-02-01
Set all
trunks to be routed to Auto Attendant to DIL (4).
22-07-01 Set all trunks to be routed to Auto Attendant to
200.
To record Main Greeting:
1.
From Extension 100 press Message key.
2.
When in mailbox dial 72 to access System Administration.
3.
Press [Instr] softkey, when prompted for box number enter 001.
4.
Press [Rec] softkey and record Day Main Greeting.
5.
Press [Done] to end recording.
6.
When finished hang up.
3.
To Get Dialing from Main Greeting for Extension and One-Key Dialing
This will allow a caller to dial any extension that
starts with 1. If needed, other one-key dialing options or allowing users to
call extensions starting with other digits can be set here. For any other
extensions, the leading digit must be setup similar to below or you will not be
able to dial it from the dial action table.
47-08-01
Confirm
Mailbox 1 is set to use Dial Action Table 1 (default).
47-13-01 Set Table 1, Key 01, to Action Transfer (1) and
Data XXX.
4.
Directory Dialing
This will allow the caller to dial 5 from the
Main Greeting and get to the directory. At default the directory is set for
First-Last name lookup.
47-07-01
Set
Routing Mailbox 4 to Active Yes (1).
47-07-02
Set
Routing Mailbox 4 to Type Directory (4).
47-13-01
Set
Table 1, Key 05, to Action GOTO (7) and Data 004.
15-01-01
Enter a
First and Last name for mailboxes 1-10 (ext 101-111).
47-15-03
Confirm
Routing Directory Mailbox 4 is set for First (0).
47-01-16
Confirm
name format is set to 1stLst (0).
47-02-15
Set
each mailbox 1-10 for Directory List 2.
47-15-02
Set Mailbox
(directory box) 4 to use Directory List 2.
47-15-01
Set
minimum characters callers must dial for Directory Mailbox 4 (default is 1).
47-15-04 Set desired transfer method used by Mailbox
(directory box) 4.
In-Mail Programming Example Rev 5.0 Page 3
Active Voice, LLC.
To record directory greeting if you don’t want
to use the default:
If
you record your own greeting rather then using the default, remember to
instruct callers to enter a pound ( # ) after they are done dialing the
letters.
1.
From 101 press MSG key
2.
When in mailbox dial 72 to access System Administration.
3.
Press [Instr] softkey, when prompted for box number enter 004.
4.
Press [Rec] softkey and record Directory Greeting.
5.
Press [Done] to end recording.
6.
When finished hang up.
To record a mailbox name, do the following for
each mailbox:
1.
From extension press MSG key
2.
When in mailbox dial 76 to record name.
3.
Press [REC] softkey and record name.
4.
Press [Done] to end recording.
5.
When finished hang up.
5.
Schedules
This will setup the system to have a Day
Greeting M-F 08:30 to 16:59 and Night Greeting M-F 17:00 to 08:29 and a Weekend
Greeting S-U 00:00 to 00:00. This will apply to all incoming trunks answered by
Auto Attendant.
NOTE: Two more Call Route boxes are needed
for the Night Greeting.
47-07-01
Set
Mailboxes 2 and 3 to Active Yes (1).
47-07-02 Set Mailboxes 2 and 3 to Type Call Route (1).
To record Night Greeting:
1.
From 101 press MSG key
2.
When in mailbox dial 72 to access System Administration.
3.
Press [Instr] softkey, when prompted for box number enter 002.
4.
Press [Rec] softkey and record Night Main Greeting.
5.
Press [Done] to end recording.
6.
When finished hang up.
In-Mail
Programming Example Rev 5.0 Page 4 Active Voice, LLC.
To record Weekend Greeting:
1.
From 101 press MSG key
2.
When in mailbox dial 72 to access System Administration.
3.
Press [Instr] softkey, when prompted for box number enter 003.
4.
Press [Rec] softkey and record Weekend Main Greeting.
5.
Press [Done] to end recording.
6.
When finished hang up.
47-10-01
Set all
trunks to Answer Table 1.
47-12-01
Set
Table 01 entry 01, 02 and 03 to Type 2 Range of Days.
47-12-02
Set
Table 01 entry 01, 02 and 03 to Type 3 Routing Mailbox.
47-12-03
Set MB
used by 01, 02 and 03 to 1, 2 and 3 respectively.
47-12-05
Set
Table 01 entry 01 and 02 start of week to Monday.
47-12-05
Set
Table 01 entry 03 start of week to Saturday.
47-12-06
Set Table
01 entry 01 and 02 end of week to Friday.
47-12-06
Set
Table 01 entry 03 end of week to Sunday.
47-12-08
Set
Table 01 entry 01 start time to 08:30.
47-12-08
Set
Table 01 entry 02 start time to 17:00.
47-12-08
Set
Table 01 entry 03 start time to 00:00.
47-12-09
Set
Table 01 entry 01 stop time to 16:59.
47-12-09
Set
Table 01 entry 02 stop time to 08:29.
47-12-09 Set Table 01 entry 03 stop time to 00:00.
In-Mail Programming Example Rev 5.0 Page 5
Active Voice, LLC.
6.
Master Mailbox with One-Key Dialing
Use this if you need a Call Routing box for a
Virtual Extension (VE/CAR) key. This will allow the caller to first ring the
VE/CAR, then if unanswered they will be presented with options to either leave
a message for extension 101 or be release transferred to a Supervisor
(Extension 101).
NOTE: This will only work for CO calls that
are either DIL or transferred to the VE/CAR.
11-04-01
Delete
extension number for VE/CAR key 001 (Extension 201).
11-07-01
Set
Group 15 Pilot to 201.
47-03-01
Set
Master Mailbox (MM) 1 to Active.
47-03-02
Assign
extension number of 201 to MM 1.
47-03-03
Set MM
1 to Type 1 (Call Routing).
47-04-01
Assign
Dial Action Table 2 to MM 1.
47-13-01 For Dial Action Table 2, set Key 01 as Type 2
(unscreened transfer) to Extension 101.
47-13-01 For Dial Action Table 2, set Key 02 as Type 3
(recording 1) for Extension 101.
NOTE: If you don’t
want to hear the Personal Greeting of 101 set Key 02 as Type 4 (recording 2). After
dialing 2 the caller will just hear the recording beep.
11-07-01 Delete Group 15 Pilot Number (201).
11-04-01 Re-assign Extension Number 201 to Virtual
Extension 001.
15-07-01 Assign VE/CAR key 201 to all required extensions
on unused line key.
15-09-01 Set line key to ring for all modes on extensions
assigned in 15-07-01.
22-02-01 Set all trunks to be routed to VE/CAR to DIL
(4).
22-07-01 Set all trunks to be routed to MM 1 to 201.
24-09-01 Set VE/CAR 201 to Type 4 (Call Forward Busy/No
Answer).
24-09-02 –
24-09-05 Set forward destination as Voice Mail Pilot 200.
To record greeting for Master Mailbox:
1.
From 101 press MSG key
2.
When in mailbox dial 72 to access System Administration.
3.
Press [Instr] softkey, when prompted for box number enter 201.
4.
Press [Rec] softkey and record greeting making sure to list dialing options.
5.
Press [Done] to end recording.
6.
When finished hang up.