This guide and sample test has been
developed to help with passing the IPKII update exam. Before taking this test, please do the following:
1.
Go through the workbook
and modules provided by NEC at the website:
http://www.necntac.com/ipkii
2.
Doing the actual labs is
not as important as doing the readings.
Read all of the literature in the workbook. The workbook tells you exactly what to study. In the chapters you will see a note that
reads: Materials to Study
followed by the exact location and which manual to use.
3.
There are 9 tested
parameters on the test which are:
A. Hardware, Hardware Installation and Maintenance
B. System Programming
C. Basic System Setup
D. Outbound Call Routing
E. Inbound Call Routing
F. SMDR
G. VRS
H. Music On Hold, Speed Dial and Emergency 911
I. Internal Paging, External Paging and External Ringing
4.
The test is 20
questions. You must answer 14 correctly
to PASS. You will receive a minimum of
2 questions per parameter.
5.
THIS IS
IMPORTANT!!! When reading through your
manuals, pay close attention to: Descriptions and Service Conditions Almost every question is pulled from
those items.
6.
This sample test has 15
of the 20 questions that were on one of the actual test, so if you do well on
this, you should have no problem!
7.
GOOD LUCK!!!!!!!!!!!!!
IPK II
Sample Test Questions
1. How many total VRS messages are available for use?
A. 8
B. 16
C. 32
D. 48
E. 64
2. What four types of connections are available simultaneously with SMDR? (Choose Four)
A. LAN
B. USB
C. Serial
D. CTA
E. CTU
F. Infrared
G. Osmosis
3. How many Department Groups are available for programming?
A. 4
B. 8
C. 16
D. 64
E. 128
F. 256
4. How many internal paging groups can one extension be a part of?
A. 0
B. 1
C. 2
D. 4
5. How many virtual extensions can be programmed with the Basic Port Package?
A. 32
B. 64
C. 128
D. 256
6. The SMDR call buffer stores how many calls?
A. 100
B. 200
C. 400
D. 500
E. 1000
F. 2000
7. How many simultaneous serial connections can you have with SMDR at a given time?
A. 1
B. 2
C. 4
D. 8
8. How many Trunk Groups are available for programming?
A. 4
B. 16
C. 50
D. 100
E. 200
F. 256
9. How many minutes are available for VRS recording?
A. 20
B. 35
C. 45
D. 60
E. 120
10. How many logical ports are there per cabinet?
A. 16
B. 32
C. 64
D. 128
E. 256
11. Which button allows you to move the cursor while programming with the phone?
A. Recall
B. Transfer
C. Redial
D. Hold
E. Conf
F. Feature
G. *
H. Answer
12. What is the digit limit when using Account Codes?
A. 4
B. 8
C. 16
D. 24
E. 32
13. When setting up Account Codes, if you want a certain class of service to have the feature be
disabled, in 35-05-01 what would you set the bit to?
A. 0
B. 1
C. 2
D. 3
14. How many pre-programmed accounts codes can be stored in the system?
A. 500
B. 1000
C. 2000
D. 3000
E. 5000
15. A trunk programmed as a DIL trunk can ring at how many different extensions or groups?
A. 1
B. 2
C. 4
D. 8
E. 16
F. 32
G. 64
16. Which cabinet slot cannot be used for any circuit card interfaces?
A. S5
B. S8
C. CPU/EXP
D. AP
17. When using the Emergency 911 setup, which is not a feature you can activate?
A. When someone dials an emergency 911 call, an alert tone can be sent to the attendant.
B. Supervisory extensions can receive the name and number of the extension that dialed a 911 call in there display.
C. A 911 call can automatically grab any line available regardless of the dialing restrictions on that extension.
D. The attendant can be automatically conferenced into a 911 call.
E. The system can automatically send a 911 call to customer provided E911 equipment.
18. When using the common zone interface for external paging, it uses which paging zone and
group by default?
A. Paging Zone 1 Group 0
B. Paging Zone 2 Group 0
C. Paging Zone 3 Group 0
D. Paging Zone 4 Group 0
E. Paging Zone 5 Group 0
F. Paging Zone 6 Group 0
G. Paging Zone 7 Group 0
H. Paging Zone 8 Group 0
I. Paging Zone 9 Group 1
J. Paging Zone 9 Group 0
19. If you have an empty ESIB(8)-U20 circuit card, and 4 PGD-(2) Adapters, how many external
paging zones can you put onto the ESIB(8)-U20 card?
A. 1
B. 2
C. 4
D. 8
E. 0
20. How many days will the CR2032 memory battery retain information in the result of power
failure?
A. 7 Days
B. 14 Days
C. 21 Days
D. 28 Days
E. 1 Month
F. 1 Year
21. In order for an incoming call to ring external page speakers, what must the trunks be set as?
A. DIL
B. Normal
C. DID
D. VRS
22. How many Trunk Access Maps are available for programming?
A. 25
B. 50
C. 100
D. 200
E. 256
F. 500
23. If you have an ESIB(8)-U10 and 2 PGD Adapters, how many Music on Hold hookups could
you connect?
A. 0
B. 1
C. 2
D. 4
24. Which of the following statements are true about WebPro and PCPro? (Choose Two)
A. WebPro can be used to perform backups of the database.
B. WebPro can be used to Upload databases.
C. PcPro can perform backups.
D. PcPro can do real time programming changes.
E. WebPro can do real time programming changes.
F. A serial cable can be used with WebPro
25. What is the maximum number of PGD-(2) adapters that can be installed on an IPK II system?
A. 16
B. 24
C. 38
D. 56
26. How many night service modes are there?
A. 1
B. 2
C. 4
D. 8
E. 16
F. 32
27. The system is in which night service mode by default?
A. Mode 1
B. Mode 2
C. Mode 4
D. Mode 6
E. Mode 12
28. What is the maximum number of OPX-(2) cards that can be installed on a basic port package?
A. 6
B. 12
C. 18
D. 22
E. 24
29. What is the maximum number of OPX-(2) cards that can be installed on an expanded package?
A. 6
B. 12
C. 18
D. 22
E. 24
F. 64
30. What is the maximum number of combined station and trunk ports on the basic package?
A. 48
B. 64
C. 128
D. 256
31. How many station speed deals does each extension get?
A. 5
B. 10
C. 20
D. 50
E. 100
32. By default, the attendant phone is put into what Class of Service?
A. 1
B. 5
C. 10
D. 15
33. What is the maximum amount of door boxes that can be connected to the system?
A. 2
B. 8
C. 16
D. 32
34. What type of Night Service Mode allows for ringing over external paging?
A. Assigned Night Answer (ANA)
B. Universal Night Answer (UNA)
C. Automatic Night Service
35. What is the total number of trunks allowed on the expanded port package?
A. 64
B. 100
C. 150
D. 200
E. 256