Master Mailbox with one key dialing.

Use this if you need a Call routing box for a Virtual Extension (VE) key.  This will allow the caller first ring the VE, then they will presented with options to either leave a message for extension 101 or be release transferred to a supervisor (extension 101).  This will only work for CO calls that are either DIL or transferred to the VE.

11-04-01: Delete extension number for VE key 001 (extension 201).

11-07-01: Set group 15 pilot to 201.

47-03-01: Set Master Mailbox (MM) 1 to active.

47-03-02: Assign extension number of 201 to MM 1.

47-03-03: Set MM 1 to type 1 (Call Routing).

47-04-01: Assign Dial Action Table 2 to MM 1.

47-13-01: For Dial Action Table 2, set key 01 as type 2 (unscreened transfer) to extension 101.

47-13-01: For Dial Action Table 2, set key 02 as type 3 (recording 1) for extension 101.

11-07-01: Delete group 15 pilot number (201).

11-04-01: Re-assign extension number 201 to Virtual extension 001.

15-07-01: Assign VE key 201 to all required extensions on unused line key.

15-09-01: Set line key to ring for all modes on extensions assigned in 15-07-01.

22-02-01: Set all trunks to be routed to VE to DIL (4).

22-07-01: Set all trunks to be routed to MM 1 to 201.

24-09-01: Set VE 201 to type 4 (Call Forward Busy/No Answer).

24-09-02 – 24-09-05: Set forward destination as voice mail pilot 200.

To record greeting for Master Mailbox:

1. From 101 press MSG key

2. When in mailbox dial 72 to access system admin.

3. Press [Instr] softkey, when prompted for box number enter 201.

4. Press [REC] softkey and record greeting making sure to list dialing options.

5. Press [Done] to end recording.

6. When finished hang up.