Action
Items
1)
NEC
to pursue additional training to the Associates. 90 days
2)
Develop
a contiguous message to the end user the will connote what NEC actually is
ie. Toshiba – 7 Year Warranty –
Customer Loyalty
Inter-tel
sizzle with ACD
3)
Complete
marketing support in adding the “How to” positioning
Training and materials to
the Associates
4)
Jim
Watson to look into automating the process of software upgrades
(Dongles)
5)
NEC
to investigate making arrangements for the Associates to have
the
availability of NEC products across the board.
6)
NEC
to revamp the dealer locator to reflect VARS/Associates
7)
Query
engine on portal to be enhanced for improved information requests.
8)
Backorder
issues to be addressed via a combination of NEC/Associates. Associates to enter orders now for future
delivery.
9)
NECSI
to add the ability to allow members to broadcast queries of equipment
availability in emergency situations.
10) NEC to establish marketing programs that would
include incentives
11) NEC to investigate marketing differences between
IPK/Aspire – get
to Gail
Fisher Product Mgr.
12) Ram to provide additional info on quality
control issues.
13) NTAC to work on getting email notifications as
an additional avenue
to provide product issue information.
14) MQ to get to Canada, 2400 price list to Canada
Respectfully Submitted
Barry Simons