NECSI Council Meeting Minutes

Myrtle Beach, SC

October 6, 2000 - 8:00 -11:35 a.m.

Meeting Called to Order at 8:15 a.m. by Maureen Gaynor.

Members Absent: Phil Maulding, Council-Elect Gordon Maccani

Adoption of Minutes Steve moved to adopt Minutes from July 14, 2000. Motion passed.

Financial Report - Greg moved to adopt Financial Report, subject to questions regarding Business Partner payments not being up to date. Questions were answered by Bobby Horton, RCR, later in meeting and motion passed.

Due to Info-Hold's lack of contribution, Steve moved they no longer have Business Partner status. Motion passed.

Committee Chairs

New Committee Chairs were decided as follows:

Marketing - Ed Mikesell

Training (Sales) - Greg Osler

Training (Tech) - Greg Osler

Recruitment - Gary Laxdal (will also become BCIT Representative)

NEAX 2000/2400 - Gary Laxdal

Key Systems - Ron Brennan

IP - Charlie Eazor

Wireless - Gordon Maccani

Alternate Channels - Sean Campbell

Membership and Multi-location are no longer standing committees and will be re-formed on an ad hoc basis.

Webmaster - Steve Autor will continue as Webmaster, remunerated at $ /annum.

Crosstalk Editor - Suzanne Sherrod was nominated and elected to continue as Crosstalk Editor and will be remunerated at $300/issue.

Unfinished Business

¨ Progress report on Phil's investigation of alternative marketing strategies.

Council reviewed material from a leading manufacturer of NT server based communications system.

¨ Progress report on Major Accounts Program Draft Proposal - designed to "push" business, discounts too low for key systems; dealer responsibility is onerous. Associates should offer program to customers subject to customer understanding that the discount will ultimately depend upon the actual quantity of systems purchased within a specified time frame (NECs fiscal year). Charlie Eazor to work with Doug Wonson and NEC to modify the draft proposal.

Charlie sent a draft to Doug Wonson after the July meeting in Whistler. Doug's response is outstanding as of this date.

¨ Unresolved issues with NEC: NEAX 20002 pricing at 128 ports

Council agreed that line item and temporary promotional discounts are not the solution to this issue. This message to be conveyed to NEC at afternoon meeting.

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¨ Account Representative Roles

Seeking clarification from NEC as to the responsibilities and performance measurement of their Dealer Account Representatives.

¨ Dealer vs VAR channel

To be discussed at NEC meeting in afternoon--i.e., once again attempting to clarify the differences and emphasize the commitment and investment to NEC from the dealer channel.

Committee Reports

Marketing Mark

Mark complimented NEC on an outstanding web page

Membership Mark

Renewal letters and solicitation letters to go out in November with a cut-off for renewal/enrolment of January 1, 2000.

Multi-Location Steve

Steve to review and update the M-L Agreement to reflect product changes and write article for Winter issue of Crosstalk.

Training Mark

Scott Espy, NECAM has brought enthusiasm and excellent communication. Training curriculum is already in expansion.

NEAX 2000 Greg

Pricing issue is not resolved. Greg to check into NEC Leasing trade-up program. Who is getting leads for expiring leases?

Key System Ron

Infoset is not a money-maker. A formal, scheduled training program is needed, e.g., notice of web casts is extremely short and thus difficult if not impossible to participate.

NEAX 2400 Charlie Eicher

Branding and evolving image are required to stimulate flat, stagnant sales.

Wireless Charlie Eazor/Suzanne

NEC would prefer that Austco use the OAI integration; Austco does not want to integrate via a gateway between the Nurse Call system and the PBX. Austco claims that this is not necessary and it represents a point of failure. Paul Weismantel thinks Austco will "see the light" on NECs way…states NEC is committed to a positive outcome. We NEED wireless testimonials!

CROSSTALK Suzanne

NEXT COPY DEADLINE: December 8, 2000

New Business:

1. Date and Location of Annual Meeting

Annual Meeting date is set for Wednesday, April 25^th, at 3:00 p.m. in Dallas, Texas. Greg to confirm space with his country club before December 8, 2000 so that this information can be included in the Winter issue of Crosstalk.

2. Motion by Suzanne: "That Council consider implementing a confidentiality agreement for Board Members and any NECSI members privy to non-disclosure information, and that the agreement include "conflict of interest" clause for Board members who may be elected or appointed from the same area."

Motion passed. (1 "nay")

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3. NEC System product pricing program (convoluted and confusing). We need to know our price before we go out – not after we go through the ‘price relief game”. The recent promos only cancelled out the price relief so they were no NEW discounts. You just had to buy more to get your discount. Same for Key systems – what is our REAL price from NEC?

Price of phone stays with key systems!! This will be emphasized at afternoon meeting with NEC.

4. Election of Officers for 2001

President Mark Lynn

Vice-President Charlie Eazor

Secretary Sean Campbell

Treasurer Maureen Gaynor

5. Review agenda for NEC meeting at 1pm - Spokepersons were assigned for each agenda item.