Call to Order at 4:05 p.m. - Maureen

1. Ron moved to approve the minutes of the meeting on March 3, 1998. Motion passed.

2. Financial Report - provided by RCR Associates.

• Transition phase to RCR is still in progress regarding Association records and status of members (paid/unpaid).
• Steve moved that our accounts be relocated to RCRs bank and old accounts closed immediately. Motion passed.
• New members will receive welcome letter and packet which includes newsletter, directory and invoice;
• Renewal notice letters will be sent to existing members;
• Follow up letter will be send to members who are tardy with dues payment.
• Tim moved that Art Weinrach continue to approve Council member expense claim forms, which shall be submitted by members to RCR who will then process for reimbursement. Motion passed.

3. Tokyo

Maureen reported on her trip to Singapore and Tokyo. Met with Mr. Tanaka and informed him about our issues re: KTS; distribution channels as in dealer saturation. Visited Akibo Plant, met with the engineers who said they had not seen our Key System Survey. They wanted to know why so few PS-II wireless systems have been sold and Maureen responded "price". Maureen will contribute the details of her visit for next Crosstalk Newsletter.

4. Unfinished business - Steve reported that Bylaws revisions are complete.

5. Marketing Committee

Tim brought 1000 brochures (10,000 printed) to Advantage. Receiving favorable comments as to the unified "look and feel" of NECSI. Each Member will receive first 25 copies free.
Tim moved that re-orders be chargeable to US dealer Members at:

• $20/package of 25, and to Canadian dealer Members at $25 Canadian funds/package of 25. Motion passed

A brief discussion followed regarding a NECSI video in the future.

6. Key System Committee

Members did not send in competitive pricing info in time for this meeting. Ron passed out spreadsheets of EPRO price comparisons. Vodavi came out 20% less and may be an alternate product choice for Members. Some misunderstanding resulted from the previous Key System Meeting with NEC, i.e., the results of survey were misconstrued as a threat. But, product improvement and enhancement is sluggish against competitors. Ron will continue to collect competitive data. He reported that EPRO software price is reducing to $50.00 US.

7. Voicemail - Product evaluation/options

• Maureen researched product by CTL - Lower price, 5 year warranty, CTL would imprint the NECSI name on the chassis and develop an EPRO interface (NEC wanted to levy fees). Demo unit is available to anyone.
• Lingo (Active Voice) through NEC will cost less and count toward quota.
• Vodavi has an impressive, feature rich product which is superior to Repartee VP (formerly Replay Plus) and is Windows based. Uses a hard drive. Vodavi will do "private label"
• ESI - looked like a possibility, but Ken reported that it is of inconsistent quality.

Mark proposed going to NEC, conceding to their constraints and ask if they would allow CTL to develop an integration.

8. NEAX 1000/2000 Committee

Ken reported that NEC will support an SC bug fix on 1900 software. This not acceptable. Mark expressed concerned about conference volume problem. Ken has been communicating with Dan Allman (NEC) regarding the 2000 issues. Concerns were discussed regarding dealer cost to support product problems in the field. E.g., Ken delivered a 2-page grievance letter to NEC regarding overruns installing software on PC Based platforms. NEC reimbursed Ken for this time.

9. NEAX 2400- no report as Mike could not attend

10. Training Committee

Proposed High School Program is receiving positive feedback. Sensitivity to varying needs of dealers indicated that entry-level positions are desirable. Victor Foia (NEC) put a program outline together quite quickly. Reasonable means of increasing labor pool with minimal cost to the dealer.

• Member response to bulk email survey: 13 responses (10 positive; 3 negative)

Update on Technical College Program: NEC will post resumes of grads for review by dealers. It will be password protected so dealer members can also post job openings.

11. Multi-Location Agreement Revisions - Completed and posted on nec-si.com

12. Purchasing Committee - dissolved due to lack of mandate by Members

13. Zip Code Locator

Steve reports that the Zip Code locator supports nec-si.com US Database only. Canadian database is very expensive to purchase and will only be considered at such time as similar conflicts arise regarding postal codes/dealer locations. Suzanne is unaware of any issues in Canada at this time.

14. Membership Committee

• Mark moved to provide Membership Status on the web site. Motion passed.

Ron moved to adjourn meeting. Motion passed. Meeting adjourned at 5:35 p.m.