Active Voice OS/2 Trouble Shooting Tips

from BMS Communications Services, Burnaby, BC

Here's a source for OS/2 information.

Here's a note on OS/2 Warp caching but it doesn't cover the topic of preventing data loss during sudden power outages, although relocating the cache and adjusting it's size may help.
And some hints useful for the ActiveVoice server:
To shutdown without a mouse, press CTRL-ESC, select the Desktop, then press the spacebar (to deselect any icons, if necessary), SHIFT-F10, and select Shutdown.
Sometimes OS/2 Warp will freeze when I run an application. What do I do?
Before rebooting with CTRL-ALT-DEL, try CTRL-ESC. Do not hit additional keys, do not move the mouse. Wait up to a minute. Either the Window List or an error message should pop up. You may close the offending application at that point; allow some time for it to close. (Try ALT-ESC if you have disabled CTRL-ESC in that application's DOS Settings. If you do not get any response, press CTRL-ESC or ALT-ESC repeatedly until the dialog appears.) Note that the Workplace Shell can recycle, independent of running applications, if it crashes.